CG Helpdesk provides a means for growing companies to support their staff with computer and other related issues.

Our design enables you to start with a more efficient in house system and when necessary grow to outsourcing your IT to your choice of experts.
HelpDesk is a completely web based help desk software solution that has powerful features to meet the demands of businesses of any size.
With HelpDesk you can offer your customers or employees several options to help them get their issues resolved quickly. They can open tickets from the customer portal, browse the support articles in the knowledge base for self service and you can outsource the more difficult issues to your preferred experts. This will let your staff benefit from an easy-to-use Web interface and help you better manage their support requests.
CG HelpDesk software will increase your support level and consolidate all of your organization's support issues into a single area with powerful, easy to use web based help desk software
A big percentage of all support tickets are standard questions. Add canned replies to provide quick answers. You can also make them public and build a knowledgebase.
Our focus is to provide robust, flexible and easy to use web based software to help our clients support and share knowledge with their employees and customers. We listen to and serve our clients, discern market trends and continually improve our applications providing maximum scalability and return on investment. The scalable nature of our technology and pricing allows our products to be implemented in smaller organizations as well as across the enterprise in larger organizations.
Our scalable, web-based Help Desk Software, can be used for internal or external issue tracking to improve incident resolution and response times. Our Knowledge Base Software provides web self-support & documentation solutions.



If you are an existing customer looking for your HELPDESK portal check with your manager for the right address.

If you are interested in the software or service email me HERE